Press MENU on your remote. Learn to RESET DirecTV remote. If you can change channels on the receiver, change the batteries in your remote. Can change channels from the DirecTV console and the remote can change volume or sources but not change the channel. Note: Navigation options may vary based on your receiver type. ... You may face problem while changing channels. Changing channels helps to match up the audio sound and video. We use cookies to give you the best possible experience on our website. Remote still will not change channels or turn box off & on. I strive to give honest answers, even if not always appreciated. Scroll to Settings, then select Favorite Channels. I have installed DirecTV since 2005. Remote control issues are always frustrating and put our nerves and patience to the test every single time we are forced to handle them. If you have a DVR, go back a few seconds, then fast-forward to return to the live broadcast. If you're having trouble with your DIRECTV remote control, try Troubleshoot & Resolve online or read through a few tips. Again, try changing channels from the receiver itself. Change Mode on the Remote If your remote is not responding, changing channels or adjusting the volume, make sure you have direct line of sight to the receiver.. Next, make sure your remote is set to control your DIRECTV receiver: At the top of the remote, slide the mode switch all the way to the left to the DIRECTV symbol. Try using the TV speakers only to test if the surround sound system is causing the issue. Hide/show SD channels. Change the channel. To fix this issue, make sure your instrument is properly programmed to connect your DIRECTV receiver. For official support call DirecTV 1-800-531-5000 or AT&T 1-800-288-2020. It may be stuck in one channel and won’t go further. I also changed the battery. Guide info is subject to change based on programming updates by networks. Follow the prompts to complete your customized channel guide. If the test buttons aren't working, then use the arrow selectors to choose an alternate remote type. After at least 15 seconds, plug the receiver back in and turn it on. That didn't restore the remote's channel-changing capability. Answers are based on experience. Fix DIRECTV remote not working Issues. Yes, thanks. Using surround sound? Best Troubleshooting Guide to fix your Remote at Ease. Test the functionality (Example: CH ↑ , Menu, Num 1). If the buttons on your DirecTV remote control are unresponsive, you can either follow a few basic troubleshooting steps and try to solve this problem on your own, or you could contact a TV repair expert and save time, money, and a lot of energy in the … The current model is the rc73. If you posted personal information, please edit and remove. Changing channels is slow & sometimes will not change channels. You'll be presented with preset remote types. Resetting the remote is simple. I changed remote batteries & also tried another Vizio TV - Answered by a verified TV Technician. ACEs are customers too, NOT employees. Choose the input channel that the device is connected to. I think the DVR or remote itself is on the right track because those are the only two other devices which are unique to that set. Remote control won't change channels Installed new batteries; pressed 1 and green light flashed; pressed mute & enter at same time...got on screen rf resetting message. Select one of the two custom lists. In the case of a Set Top Box, select your service provider. Rewind the program you're watching. Change the channel using the channel up/down buttons on the receiver. If you can't change channels from the receiver, turn it off and unplug it. I can change channels, with my Directv remote but can not adjust the volume on my Tv. I strive to give you the best possible experience on our website 're having trouble your... 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